Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated shipping times within Canada are:

Please note that shipping times may vary depending on location, holidays, weather conditions, or carrier delays.

Tracking information will be sent once your order has shipped.

Please ensure your shipping information is entered correctly at checkout.

the dot. is not responsible for orders shipped to incorrectly entered addresses.

While we do our best to deliver orders on time, unexpected shipping delays may occasionally occur and are outside of our control.

Thank you for supporting the dot.